Program Manager (TSP/MNO)
Own end-to-end connectivity programs across MNO/TSP domains—balancing commercial governance, cloud delivery (AWS/Kubernetes) and operational reliability in global markets.
About the Company
Avaron AB is a growing consultancy focused on technology, finance, and business support. We match your expertise with the market's most interesting assignments, offering a platform where your professional development is central.
About the Assignment
We are looking for a Program Manager to take end-to-end ownership of large-scale customer programs within the Connectivity (MNO) and TSP/CMP domains. In this role, you will bridge strategic goals with hands-on execution across the full value chain—commercial management, financial governance, technical delivery, and operational reliability—driving measurable business outcomes and high customer satisfaction across multiple global markets.
Job Description
- Own and manage the customer contract landscape together with Legal, including master agreements, amendments, DPAs and CLM workflows
- Support financial governance across the PO-to-invoice flow, including billing reviews, customer confirmations and payment follow-up
- Handle commercial clarifications and disputes with practical, timely resolutions
- Negotiate with global suppliers on pricing, MOQ and SLA compliance
- Coordinate technical delivery and dependencies such as CMP integrations, SIM lifecycles, APN/VPN setups and VoLTE/5G readiness
- Collaborate with DevOps on AWS/Kubernetes upgrades, capacity planning and regional node selection
- Oversee release and change management, including freeze windows, risk assessments and go/no-go decisions
- Lead operational forums to track P1/P2 incidents and ensure MTTA/MTTR targets are met
- Drive root cause analysis and CAPA activities to prevent recurring service disturbances
- Standardize incident reporting and customer communication using tools such as Jira and Ivanti
- Facilitate cross-functional alignment across Finance, Legal, InfoSec, DevOps and Purchasing
- Develop and maintain delivery templates such as RACI matrices, runbooks, dashboards and billing trackers
- Establish budgets, optimize resource allocation and maintain cost control throughout the program lifecycle
Requirements
- Proven experience in program management within Cloud Services, Telecommunications (MNO), or Connectivity
- Familiarity with cloud infrastructure and platforms such as AWS and Kubernetes
- Familiarity with SIM technology and global connectivity standards, including 5G and VoLTE
- Strong background in contract negotiation, financial reporting and vendor/supplier management
- Proficiency in Jira and Ivanti
- Fluent English
Application
Selections are made on an ongoing basis, so we recommend that you apply as soon as possible.
- Platser
- Göteborg
Göteborg
Om Avaron AB
Avaron grundades med visionen om att skapa ett konsultbolag där kompetens och livskvalitet går hand i hand. Vi är ett nischat team som idag verkar inom komplexa miljöer såsom bank, finans och storskalig industri.
Som konsult hos oss får du det bästa av två världar: tryggheten och de spännande uppdragen hos stora, etablerade uppdragsgivare, kombinerat med det lilla bolagets snabbhet, transparens och personliga kontakt.
Vi tror inte på krångliga hierarkier eller onödig administration. Istället lägger vi kraften på det som faktiskt betyder något – att leverera värde i våra projekt och att se till att våra medarbetare trivs, utvecklas och har en balans i livet som fungerar på riktigt.