IT Support Team Lead
Lead a production-close IT support team and improve business-critical systems in a hands-on manufacturing environment.
About the Company
Avaron AB is a growing consultancy that matches your expertise with the market's most interesting assignments, offering a platform where your professional development is central.
About the Assignment
We are looking for an experienced IT support professional to take on a temporary team lead role in a production-focused environment. In this assignment, you will work close to the factory operations and help ensure reliable support and stable performance for production-critical IT systems. You will act as a key link between production, engineering, and IT, combining daily coordination with continuous improvement.
Job Description
- Act as the primary contact for stakeholders within the production value streams
- Lead, coordinate, and support the daily work of the support team
- Ensure stable operation of production-critical IT systems
- Translate user and operator needs into clear technical requirements
- Describe project needs and plan the required IT and operational capacity
- Support the production unit with cost balancing and financial follow-up
- Follow up on support statistics, KPIs, and data to drive improvements
- Act as a contact point during incidents affecting production
- Participate in and support local improvement initiatives and IT-related projects
- Collaborate closely with production, engineering, and IT leadership to optimise processes
Requirements
- Experience from IT support, IT operations, or a similar technical environment
- Understanding of production processes
- Strong coordination and communication skills
- Ability to translate business and user needs into technical requirements
- Background in IT, Business Analytics, or a similar technical or business field
- Previous experience in leadership, team coordination, or stakeholder management
- Experience supporting production-critical environments
- Structured and analytical approach, with the ability to work with data and KPIs
- Confident user of IT tools and systems
- Fluent in both Swedish and English
Nice to have
- Experience from a manufacturing setting
Application
Selections are made on an ongoing basis, so we recommend that you apply as soon as possible.
- Platser
- Oskarshamn
Oskarshamn
Om Avaron AB
Avaron grundades med visionen om att skapa ett konsultbolag där kompetens och livskvalitet går hand i hand. Vi är ett nischat team som idag verkar inom komplexa miljöer såsom bank, finans och storskalig industri.
Som konsult hos oss får du det bästa av två världar: tryggheten och de spännande uppdragen hos stora, etablerade uppdragsgivare, kombinerat med det lilla bolagets snabbhet, transparens och personliga kontakt.
Vi tror inte på krångliga hierarkier eller onödig administration. Istället lägger vi kraften på det som faktiskt betyder något – att leverera värde i våra projekt och att se till att våra medarbetare trivs, utvecklas och har en balans i livet som fungerar på riktigt.