Junior Service Integrator
Start your ITSM career in a broad service integration role with exposure to change, reporting, supplier coordination, and continuous improvement.
About the Company
At Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support – and whatever the assignment, you have a consultant manager who is there for you and your development.
About the Role
You will join a Service Integration Office where you help coordinate, follow up, and improve IT services delivered by both internal teams and external providers. In this role, you work closely with service owners and suppliers to make sure services follow agreed processes, quality levels, and governance models.
You will get broad exposure to IT operations and key ITSM processes such as incident, request, problem, and change management. This is a great opportunity for you who want to build a strong foundation in service integration while contributing to reporting, governance, and continuous improvement in a professional IT environment.
Job Description
- You support day-to-day work related to IT change management, reporting, and other IT service management activities.
- You help coordinate follow-up with external suppliers and internal stakeholders.
- You maintain service documentation, operational procedures, and governance material.
- You contribute to service reporting, KPI follow-up, and continuous improvement initiatives.
- You participate in operational meetings, reviews, and service follow-ups.
Requirements
- Education in IT or equivalent practical experience.
- An interest in IT service management, IT operations, or service integration.
- Good understanding of ITIL concepts, including incident, change, problem, and service management.
- Good communication skills in English, both written and spoken.
- Ability to work in Swedish and English.
- A structured and reliable way of working, with attention to detail.
- Willingness to learn and develop in a professional IT environment.
Nice to have
- Experience with ServiceNow.
- Experience working with suppliers.
- Experience from IT operations.
What We Offer
- Permanent employment at Avaron AB
- Occupational pension
- Wellness allowance of SEK 5,000 per year
Application
Selections are made on an ongoing basis – apply as soon as you can.
- Platser
- Huskvarna
Huskvarna
Om Avaron AB
Avaron förser företag i hela Sverige med tekniska konsulter och specialister. Vi fokuserar på IT, mjukvaruutveckling, teknik, projektledning och andra tekniska domäner. Grundat 2018 av en mjukvaruingenjör som tröttnade på bemanningsföretag som inte förstod rollerna de rekryterade till.